#1 Pench Resort

Glass cottage ---- 8435909944

Cancellation policy and Resort house rules

Cancellation policy & Resort house rules

Cancellation policy :

·  Before 30 days 25% of the total package will be applicable.

·  Between 30 days – 15 days 50% of the total package will be applicable.

·  Between 15 days – no refund will be applicable.

·  No refund is applicable on safari bookings.

·  In case of cancellation due to covid-19, we will give you an extension for 12 months for booking your stay with Village Machaan, with the credit of the entire amount with No Deduction.

Resort house rules:·       

Check In Time :- 1.30 P.M. and Check Out Time :- 11.30 A.M.

·  Guests shall carry valid identification documents.

·  Check-in at the resort / hotel will be denied if the primary guest is under 18 years of age.

·  Optional services including consumables, activities, room service, laundry, telephone shall be charged at the resort.

·  Paying by debit or credit card will attract 13.5% in addition to above charges. Payment by account transfers will attract 12% gst. Payments to be  deposited on arrival. Anything above additional inclusions will be additionally chargeable.

·  Outside food and beverages are not permitted in the resort premises.

·  Liquor from other state is not permissible

·  The spa has been temporarily closed.
·  Cottages will be provided as per the availability & available allocations.

·  Accommodation will be denied to guests if there is misrepresentation of identity including couples without valid ID proof.

·  Early check-in and late check-out shall be subject to availability and extra charges.

·  Earth colour clothing, proper footwear and a hat are recommended to carry for safari.

·  Jungle safari / forest excursion booking is subject to availability and zone.

·  Credit and debit card swiping charges will be levied additionally.

·  Taxes to be paid per government norms.

·  Please carry adequate cash for payment.

·  In case of any disputes, the jurisdiction will be district Seoni, Madhya Pradesh.